Requests for purchase order changes and/or cancellations must be submitted in writing and are only approved with written consent from RightAngle™. Orders may be changed or cancelled without penalty prior to the start of production. Cancelled orders after production has started will be subject to a fee, as determined by RightAngle™. Changes or cancellations CANNOT be accepted on special/custom product orders.
Returns must have prior authorization and requests must be made within 60 days from the date of invoice
All returns must be made in original cartons with proper inner packing (and must be in like-new condition) within 30-days from the date of return authorization
All returns must be shipped freight prepaid
A restocking charge of 25% will be assessed on all returns
If any excessive damage is evident - credit will be determined by market value
